At Pandian’s Homoeopathy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://www.pandianshomoeocare.com (the “Site”) and use our services.

By accessing or using our Site and services, you consent to the practices described in this Privacy Policy. If you do not agree with any aspect of this policy, please do not use our services.

1. Information We Collect

We collect personal information that you provide directly to us, as well as certain information automatically when you use our Site and services.

Personal Information
When you book an appointment, make an inquiry, or sign up for updates, we may collect the following personal information:

• Name (First and Last)

• Email Address

• Phone Number

• Address

• Medical History or Symptoms (if provided voluntarily)

• Payment Information (credit/debit card details or UPI information)

Automatically Collected Information
We may automatically collect certain information when you visit our Site, including:

• IP Address

• Browser Type and Version

• Device Information

• Pages Visited and Links Clicked

• Location Data (if enabled on your device)

This information is collected using cookies and similar technologies. For more details, see our Cookie Policy below.

2. How We Use Your Information

We use the information we collect to provide and improve our services and communicate with you. Specifically, your information may be used for:

• Providing Services: To process appointment requests, manage consultations, and deliver our homeopathy services.

• Communication: To respond to inquiries, send updates, and provide customer support.

• Payment Processing: To process payments securely.

• Marketing and Promotions: To send updates on new treatments, health tips, and offers (only if you’ve opted in).

• Service Improvements: To enhance user experience based on feedback and usage data.

3. How We Protect Your Information

We implement industry-standard security measures, including SSL/TLS encryption, secure storage, and access controls, to protect your personal information. While no system is 100% secure, we are dedicated to continually enhancing our data protection practices.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

• With Service Providers: We may share data with trusted third parties assisting in operating our business, bound by confidentiality agreements.

• Legal Requirements: Disclosure may be required to comply with legal obligations or requests.

• Business Transfers: In the event of a business transfer, such as a merger or acquisition, your data may be part of the transferred assets.

5. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences

• Understand how users interact with our Site

• Personalize your experience

You can control cookies through your browser settings. Disabling them may affect site functionality.

6. Your Rights and Choices

You have the right to:

• Access & Correct your personal information

• Request Deletion of your information, where legally applicable

• Opt-Out of marketing communications anytime

To exercise these rights, contact us at the details provided below.

7. Data Retention

We retain your information only as long as necessary to provide services or as required by law. Once no longer needed, we securely delete or anonymize the data.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of those websites before providing any information.

9. Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect data from children. If we learn we have done so inadvertently, we will promptly delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Effective Date.” Please review it regularly to stay informed.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Pandian’s Homoeopathy
Pandian’s Homeo Care, N.A.S. Complex, Opposite to Karupayurani Lake, Karupayurani, Madurai – 625020, Tamil Nadu, India
Email: support@pandianshomoeocare.com
Phone: +91 7092204583

12. Cookie Policy

We use cookies to provide a better browsing experience, track website usage, and personalize content. You can manage or disable cookies via your browser settings. For a detailed explanation, please refer to our full Cookie Policy (if available).